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MySelfServe: BC's new online process for PWD benefits offers fixes, challenges

MySelfServe: The BC government's new online process for managing disability benefits fixes some old problems but also presents some new challenges, as with any new system.

In February, the BC government changed the way people apply for disability (PWD) benefits and income assistance. The changes include the new online service called MySelfServe. The new process includes some improvements. But like any new system, it also has some challenges and users may need help adjusting to the changes.

Disability Alliance BC has a great summary of the changes here, including contacts for people who need help using the new system.